Please read these terms carefully before using our service
Last updated: 13 July 2026
These Terms & Conditions ("Terms") govern your use of pococo.uk (the "Site") and any purchase of products from Pococo ("we", "us", "our"). By accessing the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.
You must be at least 18 years old, or have the consent of a parent or guardian, to place an order. You warrant that the information you provide is accurate and complete.
We describe our products on the Site as accurately as possible. Prices are shown in USD unless otherwise stated. We may correct pricing errors, product descriptions, or availability before or after you place an order; if we cannot fulfil an order at the advertised price, we will notify you and offer a refund or alternative.
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order. Payment is processed securely via Stripe; we do not store your full card details.
We currently offer free shipping on orders accepted through the Site. Delivery timing depends on the destination and carrier. Contact support before ordering if timing is important. Pococo is not responsible for delays caused by customs, carriers, or factors outside our control where permitted by law.
Please see our Returns Policy for current eligibility, return instructions, faulty-product handling, and refund information.
Site software and original text created for the Site may be protected by applicable intellectual property laws. Third-party names, marks, and materials remain the property of their respective owners. Nothing in these Terms claims ownership of a third party's product design or brand. You may not reproduce protected Site material without permission from the relevant rights holder.
To the maximum extent permitted by law, Pococo shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products.
We may update these Terms from time to time. The current version will always be available on this page. Continued use of the Site after changes constitutes acceptance of the revised Terms.
For questions about these Terms: [email protected].
